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California State University, Long BeachCalifornia State University, Long Beach

ADMINISTRATIVE GUIDELINE

Delegation of Authority Student Obligations and Holds Guideline

Guideline Contents

  • Responsible University Officer:
    Director, Student Financial Services
  • Primary Guideline Contact:
    Director, Student Financial Services

PURPOSE AND SCOPE

The purpose of this guideline is to provide delegation of authority to the Director of Student Financial Services to place charges on a student’s account along with a hold that prevents all campus services until the charges are paid.

This document is applicable to all three Business Units, which include California State University Long Beach (LBCMP), Research Foundation (LBFDN), and 49ER Foundation (LB49R), hereafter, referred to as CSULB Business Units.

GUIDELINE STATEMENT

In accordance with Coded Memo AA- 2002-13 referecing Title 5 Sections 42380 & 42381, The University may place Holds for charges owed to the institution and may include collections costs if incurred by the University as well as normal late fees which are charged every 30 days for past due student accounts.

Student Financial Services is delegated this authority and no other department on campus may place or ask to place charges or holds on a student’s account for fees or charges not noted below. All charges must be for fees or services provided by the University and will not apply to outside vendors.

Students agree to pay all such fees via the Student Activity Guide- “CSULB Financial Agreement” to do item in their student center each semester. The language of the agreement is listed below. This language is updated periodically by the Chancellors Office and is also found in the CSULB Class Catalog

Student Fees including Tuition, Mandatory Campus fees, Financial Aid Adjustments, and Optional or Penalty fees such as

  • Library Fines /Library Books
  • Art - Supplies
  • Chemistry Breakage
  • Chemistry Locker Checkout
  • Music Instrument Repair
  • Music Locks Replacement
  • Men's /Womens PE
  • Maintenance - Keys
  • SHS - Miscellaneous Medical
  • Foreign Travel Insurance Fee
  • Late Fees for Registration, Installment Plans, Housing Payments
  • Housing Cancellation Fee
  • Housing Damage
  • Commencement Fee
  • Parking Citations

Student Activity Guide Language

Should a student or former student fail to pay a fee or a debt owed to the institution, the institution may "withhold permission to register, to use facilities for which a fee is authorized to be charged, to receive services, materials, food or merchandise or any combination of the above from any person owing a debt" until the debt is paid (see Title 5, California Code of Regulations, Sections 42380 and 42381).

Prospective students who register for courses offered by the University are obligated for the payment of fees associated with registration for those courses. Failure to cancel registration in any course for an academic term prior to the first day of the academic term gives rise to an obligation to pay student fees including any tuition for the reservation of space in the course.

The institution may withhold permission to register or to receive official transcripts of grades or other services offered by the institution from anyone owing fees or another debt to the institution. The institution may also report the debt to a credit bureau, offset the amount due against any future state tax refunds due the student, refer the debt to an outside collection agency and/or charge the student actual and reasonable collection cost, including reasonable attorney fees if litigation is necessary, in collecting any amount not paid when due.

If a person believes he or she does not owe all or part of an asserted unpaid obligation, the person may complete a Special Circumstances Refund Request form and file with the office of Student Financial Services at BH155 or call (562) 985-8280. The Student Financial Services office will review all pertinent information provided by the person and available to the campus and will advise the person of its conclusions.

FORMS AND INSTRUCTIONS

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ADDITIONAL CONTACTS

Subject Contact Phone Email
Primary Guideline Contact Director, Student Financial Services (562) 985-8302 StudentFinancialServices@csulb.edu
Subject Matter Expert Student Accounts Services Manager (562) 985-7433 StudentFinancialServices@csulb.edu

APPENDICES AND RELATED INFORMATION

Appendices (if any): N/A

Related Chancellor’s Office Policies:

  • Coded Memo AA-2002-13 February 13, 2002- Attachment IX (Fees and Debts Owed to the Institution)

Other Related Information:

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FAQ

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HISTORY

Issue Date: May 1, 2018

Last Review Date: May 1, 2018

Amended Date: N/A

Amended Description: N/A

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