Benefits Services is pleased to announce our new Customer Service Plan. Effective February 1st, our process has been changed to provide two Benefits Customer Service Representatives to meet the needs of our campus community. Benefits customer service will now be delivered according to last name – A through L; and M through Z. The alphabetical assignments are:
A through L – Ines Guerrero-Wissell, iguerrer@csulb.edu, (562) 985-8269
M through Z – Beth Anderson,
banders7@csulb.edu, (562) 985-4411
You may also access Customer Service –
extension 52381 and benefits@csulb.edu.
We are very excited about our new customer service plan and look forward to meeting all your Benefits customer service needs.
The American Recovery and Reinvestment Act (ARRA) provides that eligible individuals have the right to pay reduced COBRA premiums for specific periods of time. The provisions of ARRA, which were set to expire on 12/31/09, have been extended as follows:
This workshop provides information to help you understand your retirement benefits. Held in a computer lab setting, participants are assisted in accessing the CalPERS online Retirement Planning Calculator, Service Credit Purchase information, benefits after retirement, and the retirement application process.

February 17, 1-3 p.m.CBA 237A
March 16, 10-12 p.m. CBA 237A
April 12, 2-4 p.m. CBA 240
May 11, 10-12 p.m. CBA 237A
June 16, 10-12 p.m. CBA 237A
July 14, 2-4 p.m. CBA 237A
August 10, 10-12 p.m. CBA 237A
To register visit Current Training Opportunities on the Staff Training website.
Benefits Services, Brotman Hall 358, (562) 985-2381, benefits@csulb.edu