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Health Plans

Health Maintenance Organizations (HMOs)

HMOs offer you a range of health benefits, including preventive care, for a monthly fee, with no deductibles or maximums. They also set co-payments for the care you receive. The HMO will give you a list of doctors for your use in choosing a primary care physician (PCP). The PCP coordinates all your care, including referrals to a specialist. If you go outside of the HMO without a referral from the plan, you'll be responsible for the total cost of services, except for emergencies or urgent care services.

HMOs are available only in designated California service areas. To see which plans are available where you live or work, use our Health Plan Search By ZIP Code online service. Kaiser Permanente is available in some other states, although the covered benefits can vary.

Anthem Blue Cross

PO Box 9051
Oxnard, CA 93031
Member Services: 855-839-4524

Health Net of California

11971 Foundation Place - Building C
Rancho Cordova, CA 95670
Member Services: 888-926-4921

Sharp Health Plan

8520 Tech Way, Suite 200
San Diego, CA 92123
Member Services: 855-995-5004

United Health Care

P.O. Box 30968
Salt Lake City, UT 84130-0968
Member Services: 877-359-3714

Blue Shield of California

(Access+ and NetValue)
P.O. Box 272520
Chico, CA 95927-2520
Member Services: 800-334-5847

Kaiser Permanente

Northern California Region*
1950 Franklin Street
Oakland, CA 94612

Southern California Region*
P.O. Box 7141
Pasadena, CA 91109-7141

Member Service Call Center:  (800) 464-4000

Preferred Provider Organizations (PPOs)

A PPO is similar to a traditional "fee-for-service" plan, but you must use doctors in the PPO provider network or pay higher co-insurance (percentage of charges). A PPO allows you to select a primary care provider and specialists without referral. In these plans, you must usually meet an annual deductible before some benefits apply. You are responsible for a certain co-insurance amount, and the plan pays the balance up to the allowable amount.

Note: The PORAC plan is available only to dues-paying members of those organizations and their families.

PERS Select, PERS Choice, & PERSCare 
(Administered by Blue Cross of California)

P.O. Box 60007
Los Angeles, CA 90060-0007
(877) PERS PPO or 737-7776
(818) 234-5141 (outside of the continental U.S.)
(818) 234-3547 (TDD)
P.O. Box 629 (for direct premium payments)
Woodland Hills, CA 91365-0629

Peace Officers Research Association of California (PORAC) 
(Administered by Blue Cross of California)

For eligibility issues contact:
4010 Truxel Road
Sacramento, CA 95834
(800) 937-6722 (PORAC)
For benefits or claim information, contact:
Blue Cross of California
Attn:  PORAC Unit
P.O. Box 60007
Los Angeles, CA 90060-0007
(800) 288-6928 (Blue Cross)