In-House Training Certificate Programs
Staff Human Resources currently offers three in-house certificate programs. Each program is designed to provide it's participants with the necessary tools to be successful at CSULB. Each program is by invitiation only. If you would like more information about each program please call Staff Training and Development at 5-8798.
Essentials for Managers
CSULB is at the center of a rapidly changing environment, in a highly competitive time. As current economic and employment conditions become increasingly complex, managers and supervisors face challenges in the workplace that require creativity , flexibility, and good management skills. Campus managers are also faced with the task of interpreting and applying different policies, procedures, state laws, and collective bargaining contracts that are constantly changing. Managers need to be equipped with the skills and knowledge to handle these challenges.
Essentials for Managers Training Certificate Program is an in-house program designed to help build a solid foundation to increase understanding between managers and staff. After completing this training program, managers will have a better understanding of their responsibilities and personal accountability within the university, a state organization guided by public policies. Workshops include:
- Employment Law and Non-Discrimination
- Labor Relations
- Managing the Performance Evaluation Process
- Managing Employee Safety and Risk Process
- Understanding Recruitment
- Classification and Compensation
- Effective Discipline
A certificate of completion will be awarded at the end of the program. Managers will be expected to attend all seven modules. The Essentials program will be offered twice each year.
Road to Success
The Road to Success Training Certificate Program is an in-house program that provides administrative support staff with the opportunity to develop and enhance skills and attitudes needed for upward mobility. The goal of the program is to help prepare the University's highly competent and talented staff to compete for positions at an administrative or managerial level.
If you are interested in this program, contact your Administrative Services Manager, or notify Staff Human Resources of your interest. You will be notified in late summer if you are accepted into the Program. Training sessions begin in the Fall. Participation is limited.
The Road to Success Program consists of 9 training sessions, each three hours in length. One session is presented each month for 9 months. A Certificate of Completion is awarded to those who attend at least 8 of the 9 sessions. Workshops include:
- Program Overview & The Proactive Employee
- Organizational Skills and Time Management
- Decision Making and Creative Problem Solving
- Communication Skills
- De-Mystifying the Classification Process
- Effective Written Communications
- Interviewing and Resume Techniques
- Cross Cultural Communication Skills
- Finding that Administrative Position
Supervisory Skills Certificate Program
Designed for those members of a bargaining unit who are new to the supervisor’s or lead role at the university, this program consists of seven lectures offered over four months. Each lecture covers a new topic that builds on the knowledge gained from previous sessions. Participants must be nominated by thier Administrative Services Manager. You will be notified in late summer if you are accepted into the Program. Training sessions begin in the Fall. Participation is limited.
This intensive learning experience is designed to cover must-know information and teach skills needed to be successful as a supervisor. Workshops include:
- The Role of the Supervisor
- Guiding Leads and Supervisors Through Legal Minefields
- Understanding Classification and Compensation
- Delegating and Meeting Deadlines
- Facilitation Skills
- Finding, Interviewing, and Selecting the Best Team
- Performance Evaluation
A certificate of completion will be awarded at the end of the program. Supervisors will be expected to attend all seven modules. The Supervisory Skills Certificate program will be offered twice each year.
