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California State University, Long BeachCalifornia State University, Long Beach

In-House Training Certificate Programs

Staff Human Resources in-house certificate programs designed to provide participants with the necessary tools to be successful at CSULB. Each program is by invitation only. If you would like more information about each program please call ext. 5-1052, or email SHR-Training@csulb.edu.


HR Essentials for MPPs

CSULB is at the center of a rapidly changing and increasingly complex environment. Managers face challenges in the workplace that require creativity, flexibility, and good management skills. Campus managers are also faced with the task of interpreting and applying different policies, procedures, state laws, and collective bargaining contracts that are constantly changing. Managers need to be equipped with the skills and knowledge to handle these challenges.

HR Essentials for MPPs Training Certificate Program is an in-house program designed to help build a solid foundation to increase understanding between managers and staff. After completing this training program, managers will have a better understanding of their responsibilities and personal accountability within the university, a state organization guided by public policies.

A certificate of completion will be awarded at the end of the program. Managers will be expected to attend all 8 modules, each of which is approximately 3 hours in length. The Essentials program will be offered twice each year.

Workshops include:

  • How the University Works
    • In this workshop, participants will be provided with a functional overview of the CSU system, CSULB, divisional and departmental structures, the collective bargaining environment, and other important resources.
  • Equity & Diversity (Employment Law and Non-Discrimination)
    • In this workshop, participants will gain a fundamental understanding of employment law related to protected classes, along with how to prevent sexual harassment and discrimination in the workplace.
  • Classification and Compensation
    • Participants will gain an in-depth understanding of the classification process, creating and writing a proper position description, tips for preparing for classification reviews, and the re-classification and classification appeals process.
  • Understanding Recruitment
    • Participants will undergo a detailed review of the campus recruitment processes, including hands-on training related to best practices for interviewing candidates and conducting reference checks.
  • Labor Relations
    • This workshop is focused on providing participants with an in-depth understanding of employee and labor relations within the CSU, the process for managing grievances and complaints, along with strategic insight on how to effectively manage staff in a collective bargaining environment.
  • Attendance, Leaves of Absence & Workers’ Compensation
    • This workshop focuses on: 1) attendance management practices used for Staff employees at CSULB, ways in which these practices are applied on a daily basis, how to manage employees with attendance issues, and how attendance issues can affect your department as a whole; 2) campus Leaves of Absence processes; and 3) campus Workers’ Compensation processes.
  • Effective Discipline
    • This workshop will clarify CSULB’s disciplinary processes (informal and formal), review progressive discipline concepts, and provide tools which can be applied to real life situations. Participants will practice concepts learned.
  • Performance Management & Evaluation
    • This workshop focuses on successful performance management and the use of the performance evaluation as a tool to communicate expectations with employees. We will provide tips for preparing and delivering performance evaluations, guidance regarding following the collective bargaining agreements, and cover important "Do's" and "Don'ts" of the performance evaluation process. Participants will also practice concepts learned.
  • Fundamentals of Finance
    • This workshop provides an overview of your role in helping Financial Management (FM) ensure the financial integrity of the University. It will introduce you to the areas within the FM organization and provide critical information regarding Chartfields, Signature Authority, Delegation of Authority (DOA), and Data Warehouse. We will introduce you to the fundamentals of department and fund management and explore the various tools available to help manage your funds.
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HR Essentials for College Administrators

CSULB is at the center of a rapidly changing and increasingly complex environment. College Administrators face challenges in the workplace that require creativity, flexibility, and good management skills. College Administrators are also faced with the task of interpreting and applying different policies, procedures, state laws, and collective bargaining contracts that are constantly changing. College Administrators need to be equipped with the skills and knowledge to handle these challenges.

HR Essentials for College Administrators Training Certificate Program is an in-house program designed to help build a solid foundation to increase understanding between College Administrators and staff. After completing this training program, College Administrators will have a better understanding of their responsibilities as they relate to human resources topics.

A certificate of completion will be awarded at the end of the program. Managers will be expected to attend all 7 modules, each of which is approximately 1 1/2 hours in length.

Workshops include:

  • How the University Works
    • In this workshop, participants will be provided with a functional overview of the CSU system, CSULB, divisional and departmental structures, the collective bargaining environment, and other important resources.
  • Equity & Diversity (Employment Law and Non-Discrimination)
    • In this workshop, participants will gain a fundamental understanding of employment law related to protected classes, along with how to prevent sexual harassment and discrimination in the workplace.
  • Classification and Compensation/Understanding Recruitment
    • Participants will gain a general understanding of the CSU classification process, creating and writing a proper position description, classification reviews, the re-classification and classification appeals processes, and recruitment processes.
  • Labor Relations
    • This workshop is focused on providing participants with an understanding of employee and labor relations within the CSU, the process for managing grievances and complaints, along with best practices for effectively managing staff in a collective bargaining environment.
  • Attendance, Leaves of Absence & Workers’ Compensation
    • This workshop focuses on: 1) attendance management practices used for Staff employees at CSULB, ways in which these practices are applied on a daily basis, how to manage employees with attendance issues, and how attendance issues can affect your department as a whole; 2) campus Leaves of Absence processes; and 3) campus Workers’ Compensation processes.
  • Effective Discipline
    • This workshop will clarify CSULB’s disciplinary processes (informal and formal), review progressive discipline concepts, and provide tools which can be applied to real life situations.
  • Performance Management & Evaluation
    • This workshop focuses on successful performance management and the use of the performance evaluation as a tool to communicate expectations with employees. We will provide tips for preparing and delivering performance evaluations, guidance regarding following the collective bargaining agreements, and cover important "Do's" and "Don'ts" of the performance evaluation process.
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HR Essentials for Leads

(Bargaining Unit Leads, by invitation only)

HR Essentials for Leads is designed to equip Leads with a skills “tool kit” to help you:

  • understand the unique and important role as a Lead
  • understand the Lead responsibilities and limitations
  • handle the logistics of your role
  • lead your team
  • guide performance and develop direct reports
  • guide and organize the work
  • manage relationships
  • manage yourself

A certificate of completion will be awarded at the end of the program. Leads will be expected to attend all workshops, each of which is approximately 3 hours in length. The program will be offered twice each year.

Workshops include:

  • How the University Works HR Essentials for Leads
    • In this workshop, participants will be provided with a functional overview of the CSU system, CSULB, divisional and departmental structures, the collective bargaining environment, and other important resources. (Bargaining Unit Leads, by invitation only)
  • The Role of Leads in Operational Oversight HR Essentials for Leads
    • In this interactive workshop, participants will gain an understanding of the unique and important role a Lead plays, including Lead responsibilities and limitations. Areas of responsibility include attendance oversight and the Lead role in performance evaluation. Group activities and case scenarios allow participants to practice skills learned. (Bargaining Unit Leads, by invitation only)
  • Classification & Compensation HR Essentials for Leads
    • In this workshop, participants will gain a general understanding of the CSU classification processes (including position descriptions, classification reviews, and desk audits) and compensation (including General Salary Increase, Reclassification / In-Class Progression, In-Range Progression, and Reassignments). (Bargaining Unit Leads, by invitation only)
  • Recruitment HR Essentials for Leads
    • In this workshop, participants will gain a general understanding of the CSU recruitment processes, including best practices for interviewing candidates. (Bargaining Unit Leads, by invitation only)
  • Equity & Diversity / Workers’ Compensation / Leaves of Absence HR Essentials for Leads
    • In this workshop, participants will gain a fundamental understanding of 1) employment law related to protected classes, and how to prevent sexual harassment and discrimination in the workplace, 2) campus Workers’ Compensation processes, and 3) campus Leaves of Absence processes. (Bargaining Unit Leads, by invitation only)
  • Principles of Leadership HR Essentials for Leads
    • By the end of this four half-day workshop series, participants will be able to:
      Describe the core responsibilities and role of a Lead; assess their leadership skills to determine areas of improvement; establish goals and set standards that raise employee performance; coach employees on performance; lead development discussions; diagnose the reasons for performance problems and take appropriate steps to address them; personalize the approach you use to motivate employees; take steps to increase employee engagement; use delegation to help employees develop confidence and expand their skills; describe where you need to focus your relationship building efforts; promote communication by role-modeling three essential skills; and take actions to foster and improve teamwork. (Bargaining Unit Leads, by invitation only).
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