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California State University, Long BeachCalifornia State University, Long Beach

In-House Training Certificate Programs

Staff Human Resources in-house certificate programs designed to provide participants with the necessary tools to be successful at CSULB. Each program is by invitation only. If you would like more information about each program please call ext. 5-1052, or email SHR-Training@csulb.edu.

HR Essentials for MPPs

CSULB is at the center of a rapidly changing and increasingly complex environment. Managers face challenges in the workplace that require creativity, flexibility, and good management skills. Campus managers are also faced with the task of interpreting and applying different policies, procedures, state laws, and collective bargaining contracts that are constantly changing. Managers need to be equipped with the skills and knowledge to handle these challenges.

HR Essentials for MPPs Training Certificate Program is an in-house program designed to help build a solid foundation to increase understanding between managers and staff. After completing this training program, managers will have a better understanding of their responsibilities and personal accountability within the university, a state organization guided by public policies.

A certificate of completion will be awarded at the end of the program. Managers will be expected to attend all 8 modules, each of which is approximately 3 hours in length. The Essentials program will be offered twice each year.

Workshops include:

  • How the University Works
    • In this workshop, participants will be provided with a functional overview of the CSU system, CSULB, divisional and departmental structures, the collective bargaining environment, and other important resources.
  • Equity & Diversity (Employment Law and Non-Discrimination)
    • In this workshop, participants will gain a fundamental understanding of employment law related to protected classes, along with how to prevent sexual harassment and discrimination in the workplace.
  • Classification and Compensation
    • Participants will gain an in-depth understanding of the classification process, creating and writing a proper position description, tips for preparing for classification reviews, and the re-classification and classification appeals process.
  • Understanding Recruitment
    • Participants will undergo a detailed review of the campus recruitment processes, including hands-on training related to best practices for interviewing candidates and conducting reference checks.
  • Labor Relations
    • This workshop is focused on providing participants with an in-depth understanding of employee and labor relations within the CSU, the process for managing grievances and complaints, along with strategic insight on how to effectively manage staff in a collective bargaining environment.
  • Attendance, Leaves of Absence & Workers’ Compensation
    • This workshop focuses on: 1) attendance management practices used for Staff employees at CSULB, ways in which these practices are applied on a daily basis, how to manage employees with attendance issues, and how attendance issues can affect your department as a whole; 2) campus Leaves of Absence processes; and 3) campus Workers’ Compensation processes.
  • Effective Discipline
    • This workshop will clarify CSULB’s disciplinary processes (informal and formal), review progressive discipline concepts, and provide tools which can be applied to real life situations. Participants will practice concepts learned.
  • Performance Management & Evaluation
    • This workshop focuses on successful performance management and the use of the performance evaluation as a tool to communicate expectations with employees. We will provide tips for preparing and delivering performance evaluations, guidance regarding following the collective bargaining agreements, and cover important "Do's" and "Don'ts" of the performance evaluation process. Participants will also practice concepts learned.
  • Fundamentals of Finance
    • This workshop provides an overview of your role in helping Financial Management (FM) ensure the financial integrity of the University. It will introduce you to the areas within the FM organization and provide critical information regarding Chartfields, Signature Authority, Delegation of Authority (DOA), and Data Warehouse. We will introduce you to the fundamentals of department and fund management and explore the various tools available to help manage your funds.

HR Essentials for College Administrators

CSULB is at the center of a rapidly changing and increasingly complex environment. College Administrators face challenges in the workplace that require creativity, flexibility, and good management skills. College Administrators are also faced with the task of interpreting and applying different policies, procedures, state laws, and collective bargaining contracts that are constantly changing. College Administrators need to be equipped with the skills and knowledge to handle these challenges.

HR Essentials for College Administrators Training Certificate Program is an in-house program designed to help build a solid foundation to increase understanding between College Administrators and staff. After completing this training program, College Administrators will have a better understanding of their responsibilities as they relate to human resources topics.

A certificate of completion will be awarded at the end of the program. Managers will be expected to attend all 7 modules, each of which is approximately 1 1/2 hours in length.

Workshops include:

  • How the University Works
    • In this workshop, participants will be provided with a functional overview of the CSU system, CSULB, divisional and departmental structures, the collective bargaining environment, and other important resources.
  • Equity & Diversity (Employment Law and Non-Discrimination)
    • In this workshop, participants will gain a fundamental understanding of employment law related to protected classes, along with how to prevent sexual harassment and discrimination in the workplace.
  • Classification and Compensation/Understanding Recruitment
    • Participants will gain a general understanding of the CSU classification process, creating and writing a proper position description, classification reviews, the re-classification and classification appeals processes, and recruitment processes.
  • Labor Relations
    • This workshop is focused on providing participants with an understanding of employee and labor relations within the CSU, the process for managing grievances and complaints, along with best practices for effectively managing staff in a collective bargaining environment.
  • Attendance, Leaves of Absence & Workers’ Compensation
    • This workshop focuses on: 1) attendance management practices used for Staff employees at CSULB, ways in which these practices are applied on a daily basis, how to manage employees with attendance issues, and how attendance issues can affect your department as a whole; 2) campus Leaves of Absence processes; and 3) campus Workers’ Compensation processes.
  • Effective Discipline
    • This workshop will clarify CSULB’s disciplinary processes (informal and formal), review progressive discipline concepts, and provide tools which can be applied to real life situations.
  • Performance Management & Evaluation
    • This workshop focuses on successful performance management and the use of the performance evaluation as a tool to communicate expectations with employees.  We will provide tips for preparing and delivering performance evaluations, guidance regarding following the collective bargaining agreements, and cover important "Do's" and "Don'ts" of the performance evaluation process.

Supervisory Skills Certificate Program

Designed for those members of a bargaining unit who are new to a supervisor or lead role at the university, this program consists of 7 workshops offered over 4 months. Each lecture covers a new topic that builds on the knowledge gained from previous sessions. Participants must be nominated by their Administrative Services Manager. You will be notified if you are accepted into the Program. Participation is limited.

This intensive learning experience is designed to cover must-know information and teach skills needed to be successful as a supervisor.

A certificate of completion will be awarded at the end of the program. Supervisors will be expected to attend all 7 modules.

Workshops include:

  • The Role of the Supervisor
  • Guiding Leads and Supervisors Through Legal Minefields
  • Understanding Classification and Compensation
  • Delegating and Meeting Deadlines
  • Facilitation Skills
  • Finding, Interviewing, and Selecting the Best Team
  • Performance Evaluation

Road to Success

The Road to Success Training Certificate Program is an in-house program that provides administrative support staff with the opportunity to develop and enhance skills and attitudes needed for upward mobility. The goal of the program is to help prepare the University's highly competent and talented staff to compete for positions at an administrative or managerial level.

If you are interested in this program, contact your Administrative Services Manager, or notify Staff Human Resources of your interest. You will be notified if you are accepted into a future program. Participation is limited.

The Road to Success Program consists of 9 training sessions, each 3 hours in length. One session is presented each month for 9 months. A Certificate of Completion is awarded to those who attend all sessions.

Workshops include:

  • Program Overview & The Proactive Employee
  • Organizational Skills and Time Management
  • Decision Making and Creative Problem Solving
  • Communication Skills
  • De-Mystifying the Classification Process
  • Effective Written Communications
  • Interviewing and Resume Techniques
  • Cross Cultural Communication Skills
  • Finding that Administrative Position
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