Email Services
Information Technology Services provides faculty and staff email services, including personal and resource calendaring and contacts. The campus email and calendaring environment is currently moving to Microsoft Exchange 2010. Please check with your technical coordinator about your department’s migration date. You can also send inquiries to its-service@csulb.edu. For the project’s status, see the @CSULB E-mail and Voicemail Project Website.
To obtain the @csulb email service, you must be a current faculty or staff member. For student email service, visit BeachMail.
Using Your Email
- Acceptable Use of CSULB Electronic Communications Systems and Services
- After You Migrate "Using Your @csulb Email and Voice Mail Accounts"
- Email Services FAQs
- Campus Legal Guidelines for Email Service and Usage
- Campus Legal Guidelines for Email Service and Usage FAQs
- @CSULB Email Technical Standards Guide
Supported Desktop Email Applications
Support for the following email applications is being phased-in beginning August 2011:
- Outlook 2010 [Windows]
- Outlook 2011 [Mac]
- Outlook Web Access (OWA)
Support for the following email applications is being phased-out beginning August 2011:
- Lotus Notes
- iNotes
- WebMail (CommuniGate)
Access to @csulb Email
After migrating to the new email system, the following options for faculty and staff are available:
- On your University computer:
- For PC (Windows XP SP2 and above, Vista, and 7) use Outlook 2010, and
- For Mac use Outlook 2011
- On the Web: With any common Web browser use Outlook Web Access (OWA) to obtain full feature access to email, contacts, tasks, public folders and calendaring at mail.csulb.edu
- On a Mobile Device: Retrieve messages using a supported mobile device.
- Windows Mobile
- Android
- iPhone
- Blackberry
Access to Lotus Notes, iNotes, and Webmail
Until you are migrated to the @csulb email system, continue to access Lotus Notes using your desktop client, iNotes through the web at inotes.csulb.edu, and WebMail through the web at webmail.csulb.edu.
Anti-Spam Email Services
CSULB uses a variety of mechanisms to protect the campus and its employees from e-mail spam and viruses. In-coming and out-going campus e-mail is scanned for potential threats using security appliances.
Where to get Help
- Self Help Guides
- WebMail Documentation
- Online Tutorials
- ITS Software Training
- Your campus technical coordinator
- Contact ITS Desktop Support at 58344 or its.dsg@notesmail.csulb.edu
Costs and Charges
There is no charge for staff and faculty State employees. There is a nominal fee of $2 for auxiliary employee accounts paid by the auxiliary department.