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California State University, Long BeachCalifornia State University, Long Beach

Remote Networking Services / VPN

VPN, or Virtual Private Network, is a system that allows an organization to access internal networks and computers over the Internet, using encrypted tunnels to ensure that data cannot be accessed without authorization.

Obtaining VPN Service

Campus employees and approved non-employees can visit the page and download and install the VPN software to computers or laptops. Non-employees may obtain VPN-access approval by having campus sponsors submit a Remote Access Request Form. Typically, sponsorship requires signed approval from the department's ASM or Director and Technical Coordinator.

Before downloading and installing VPN software, save or print the appropriate VPN installation instructions for reference. See the Technical Details section of this page for more information.

VPN Self Help Guides

Support for You

If you have questions about how to download, install, or use VPN to access shared drives, applications, and other campus-only services, contact your department Technical Coordinator or ITS Desktop Support at 58344.

Technical Details

The ITS-supported VPN software, AnyConnect, is a Cisco Inc. product that's been tested on the following Operating Systems as of October 2012.

We are using version 3.1 for the following operating systems:

  • Microsoft Windows XP
  • Microsoft Vista (32-bit, 64-bit)
  • Microsoft Windows 7 (32-bit, 64-bit)
  • Macintosh OSX 10.5 (Leopard)
  • Macintosh OSX 10.6 (Snow Leopard)
  • Macintosh OSX 10.7 (Lion)
  • li>Macintosh OSX 10.8 (Mountain Lion)

We are using version 2.4 for iPads and iPhones.

Use a supported browser, 32-bit, with ActiveX or Java permitted for to install AnyConnect. Other browsers will work, but may produce unexpected results. After installation, AnyConnect runs independently by clicking a desktop icon on the computer or laptop.

Cisco AnyConnect Release Notes include in-depth information about the AnyConnect client, such as Operating System version support.