Network Services Lotus Notes FAQ

How do I change my password in Lotus Notes?

You can set a password or change an existing password at any time.

1. Select File - Security - User Security.

2. Click Security Basics, and then select the Change Password button under "Your Login and Password Settings."

3. You will be prompted to type in your current password and then click OK.

4. In the "Change Password" dialog box, type a new password in the "Enter new password" field, and then type it again in the "Re-enter new password" field.

Note: Your new password must differ from the past 50 passwords you have used in the past before you can reuse an old password. For example, if you had set your password to "Hello" at one time, and the dialog box states that your new password must differ from your last 4 passwords, you would have to use 4 new passwords before you could reuse "Hello" again.

5. Click OK.

CAUTION: DO NOT FORGET YOUR PASSWORD. If you forget your password, you will need to contact your Technical Coordinator. It cannot be reset by the Notes Administrator.

Why can’t I print?

To print from Notes, choose File - Print; Notes displays the name of the selected printer. To select a different printer, click the drop-down arrow to the right of the printer name. Any printer installed on your workstation will be available through Lotus Notes.

Other reasons you may have difficulty printing could be that your network is down, the printer is out of paper or toner, the printer is jammed, or the printer driver you installed is not the correct one for the selected printer.

Another reason is that the user may have selected the Delivery Options: Prevent Copying.

How do I prevent recipients from copying or printing a message?

You can prevent recipients from copying a message that you send. This includes copying with the clipboard, forwarding, creating a Reply with History, and printing.

1. While creating the message, click the Delivery Options action button.

2. Click the Prevent copying checkbox.

3. How do I create a Select any other desired delivery options.

4. Click OK.

Note This setting is merely a deterrent to copying. Recipients can still use other means to copy the message.

Mailing list in my Personal Address Book?

If you frequently send messages to the same group of people, you can create a mailing list to make it easier to address messages to the group. Instead of addressing the message to each person individually, you can address the message to the name you give the mailing list. You create the mailing list in your Personal Address Book.

1. Open your Personal Address Book.
2. Select the New – Group action button.
3. In the "Group name" field, type a name for the group.
4. (Optional) In the Category field, type a category name or select from the dialog list provided.
5. (Optional) In the Description field, type a description of the group.
6. In the Members field, type the names of the group members. After each name, type a comma or press ENTER. If the members are in an existing address book (Personal, Public or Campus) use the down arrow to display the address book dialog box for easier selection of names.

7. Select Save & Close to save the document.

8. Close your Personal Address Book.

How do I add a person to my Personal Address Book from an email message I received?

You can easily create a Person document in your Personal Address Book for anybody who sends you a message.

1. While reading a message or while its title is highlighted in the view pane

a. Using the Tools action button, select Add Sender to Address Book
b. Using the Actions menu select Tools - Add Sender to Address Book.

2. You will be prompted with the “Add Sender to Address Book” dialog box, click OK.

Tip You can select multiple messages in the view pane using the selection margin and add their authors to your Personal Address Book simultaneously.

What is Unified Messaging or www.Messenger?

Unified Messaging, also known as www.Messenger is the phone icon on the bookmark bar. The icon enables the Lotus Notes user to retrieve fax/phone messages using their computer soundcard. Although the feature is not an additional cost, it must be requested on the Telecommunications work order. If you have Lotus Notes and are unsure whether you have Unified Messaging, please call Telecommunications at 54480.

How do I get more help with Lotus Notes 6.0?

1. Attend a Lotus Notes class
2. Access the online documentation to find out what is new in Lotus Notes 6.0.