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DAF Home > ITS > Network Services > VPN Services

VPN Service

VPN, or Virtual Private Network, is a system that allows an organization to access internal networks and computers over the Internet, using encrypted tunnels to ensure that data cannot be accessed without authorization.

Obtaining VPN Service

Campus employees and approved non-employees can visit the https://vpn.csulb.edu page and download and install the VPN software to computers or laptops. Non-employees may obtain VPN-access approval by having campus sponsors submit a Remote Access Request Form. Typically, sponsorship requires signed approval from the department's ASM or Director and Technical Coordinator.

Before downloading and installing VPN software, print the VPN Self-Help Guide for reference. See the Technical Details section of this page for more information.

VPN Self Help Guides

Support

If you have questions about how to download, install, or use VPN to access shared drives, applications, and other campus-only services, contact your department Technical Coordinator. If your department Technical Coordinator is not able to assist, please contact ITS Desktop Support at ext. 58344 or its.dsg@notesmail.csulb.edu.

Technical Details

The ITS-supported VPN software, AnyConnect, is a Cisco Inc. product that's been tested on the following Operating Systems as of March 2010, using version 2.4:

  • Microsoft Windows XP
  • Microsoft Vista (32-bit, 64-bit)
  • Microsoft Windows 7 (32-bit, 64-bit)
  • Macintosh OSX 10.5 (Leopard)
  • Macintosh OSX 10.6 (Snow Leopard)
  • iPhone and iPad (iOS)

Use a supported browser, such as Windows Explorer 7, 32-bit, with ActiveX or Java permitted for https://vpn.csulb.edu to install AnyConnect. Other browsers will work, but may produce unexpected results. After installation, AnyConnect runs independently by clicking a desktop icon on the computer or laptop.

Cisco AnyConnect Release Notes include in-depth information about the AnyConnect client, such as Operating System version support.

References

VPN

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