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California State University, Long BeachCalifornia State University, Long Beach

ITS Incident Alerts

This page contains a list of service impacting IT incident alerts, which remain listed here for fourteen (14) calendar days.

Incidents within Past 14 Days

Open Incidents (Gold box): 0

BeachID Outage

Service Degradation - BeachID Authentication

  • STATUS: Closed
  • REPORTED: 2018-08-27 8:00 AM
  • ACTUAL START: 2018-08-27 8:00 AM
  • RESOLVED: 2018-08-28 11:45 AM

Services including BeachBoard,CSLink, Common Finance System (CFS), and other Shibboleth services are experiencing degradation.  We are aware of the problem and are working to resolve it.
UPDATE (8:49 AM): Authentication services for Shibboleth services were restored at 8:35am. Intermittent connection issues to BeachBoard from campus computers are still being experienced.
UPDATE (9:53 AM): Authentication services have stabilized. Users may need to clear cache and try again if they experience errors.  Intermittent problems connecting to BeachBoard from on-campus still being reported.  As an alternative, users can try accessing BeachBoard directly through https://beachboard.csulb.edu

Communication Channels for incident Alerts

We anticipate using several different channels in order to gain a robust and redundant communication network. Choose one or more channels from which to be  informed of our incidents.

Email

If you are interested in receiving Incident Alerts via Email, please contact Sean Hernandez at 5-5651 or shernan7@csulb.edu. We are waiting for expressed interest before developing this channel.

RSS

If you are interested in receiving Incident Alerts via RSS, please contact Sean Hernandez at 5-5651 or shernan7@csulb.edu. We are waiting for expressed interest before developing this channel.

Twitter

If you are interested in receiving Incident Alerts via Twitter, please contact Sean Hernandez at 5-5651 or shernan7@csulb.edu. We are waiting for expressed interest before developing this channel.