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California State University, Long BeachCalifornia State University, Long Beach

ITS Incident Alerts

This page contains a list of service impacting IT incident alerts, which remain listed here for fourteen (14) calendar days.

Incidents within Past 14 Days

Open Incidents (Gold box): 0

BeachMail Degradation

Intermittent BeachMail Degradation

  • STATUS: Closed
  • REPORTED: 2017-03-21 10:15 AM
  • ACTUAL START: 2017-03-21 10:15 AM
  • RESOLVED: 2017-03-21 1:00 PM

Users may be intermittently unable to sign in to BeachMail. As the issue is intermittent in nature, users may be able to reload the page or make another attempt successfully. Issue is being analyzed by Microsoft to determine resolution.

Web Hosting Degradation

CSULB website degradation

  • STATUS: Closed
  • REPORTED: 2017-03-08 8:15 AM
  • ACTUAL START: 2017-03-08 8:15 AM
  • RESOLVED: 2017-03-08 12:30 PM

CSULB websites are experiencing degraded service in the form of slowness or inaccessibility. The issue is being addressed by the campus’ third-party vendor.

Network Infrastructure Degradation

Network Service Disruption

  • STATUS: Closed
  • REPORTED: 2017-03-07 1:50 PM
  • ACTUAL START: 2017-03-07 1:50 PM
  • RESOLVED: 2017-03-07 2:00 PM

Network services were disrupted for several minutes during an unexpected network switch issue. This impacted campus DNS services affecting such services as campus email and connections to the Internet. Services were restored by 2 pm.

Communication Channels for incident Alerts

We anticipate using several different channels in order to gain a robust and redundant communication network. Choose one or more channels from which to be  informed of our incidents.

Email

If you are interested in receiving Incident Alerts via Email, please contact Sean Hernandez at 5-5651 or shernan7@csulb.edu. We are waiting for expressed interest before developing this channel.

RSS

If you are interested in receiving Incident Alerts via RSS, please contact Sean Hernandez at 5-5651 or shernan7@csulb.edu. We are waiting for expressed interest before developing this channel.

Twitter

If you are interested in receiving Incident Alerts via Twitter, please contact Sean Hernandez at 5-5651 or shernan7@csulb.edu. We are waiting for expressed interest before developing this channel.