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California State University, Long BeachCalifornia State University, Long Beach

Virtual Private Network (VPN)

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What is VPN

VPN, or Virtual Private Network, is a system that allows an organization to access internal networks and computers over the Internet, using encrypted tunnels to ensure that data cannot be accessed without authorization.

Information Technology Resources is providing this service for remote users to access campus network resources such as Windows File Servers and restricted services that are only accessible while on campus.

Installing VPN

  1. Visit the VPN log in page at https://vpn.csulb.edu/ and begin the download process by entering your campus LAN credentials (almost always the User ID and password you use to log into your campus computer) and click Login.
  2. screenshot of CSULB VPN Servicelogin page

  1. Click the information bar that appears at the top of your browser and click Install ActiveX Control
  2. screenshot of information bar: This website wants to install the following add-on: AnyConnect VPN Client from Cisco Systems, Inc. If you trust the website and the add-on and want to install it, click here...

  1. If you receive a security warning dialog box, click Install. If you do not, skip to the next step.
  2. screenshot of Internet Explorer Security Warning dialog box, highlighting Install Button

  1. At the Java detection dialog box, check the box next to "Always trust content from this publisher" and click the Run Button.
  2. screenshot of Cisco Systems Java detection dialog box. Highlighting Always trust content from this publisher and the Run Button

    screenshot of Cisco AnyConnect VPN Client dialog box showing download progress

  1. Your connection has been established. You will see a VPN icon appear in the system tray. Use this icon to see current connection status or to disconnect.
  2. screenshot of Cisco Any Connect VPN Client connection confirmation page

  1. You can view your connection status at anytime by clicking the Cisco VPN icon in your system tray.

    screenshot of Cisco Systems Cisco VPN client statistics tab

Using VPN

  1. To use VPN, a new program called "Cisco AnyConnect VPN Client" can be found in
    Programs > Cisco > Cisco AnyConnect VPN Client program folder.
  2. Start "Cisco AnyConnect VPN Client," enter your LAN credentials and click "Connect"

    screenshot of Cisco Systems Cisco VPN client statistics tab

Disconnecting VPN

To disconnect from the VPN, right-click on the icon in your system tray and click Disconnect.


Finding your Network Resources

Once your connection is established, you may want to then access files or other resources stored on a campus server. Before you can connect to a specific network drive, you will need some basic information.  You will need the full name of the server and specific drive you wish to access. 

To obtain this information, right-click on the resource from your campus pc. Go to Properties and click the DFS tab. Write down the path for the item you wish to connect via VPN. You will need this to map your drives later. If you have further questions about server names and share drives, please contact your local technical coordinator for assistance.

screenshot of mapped drive properties dialog box

Next, you will need to map a drive. Go to Start > Run. Type ‘explorer’ and hit enter. Windows Explorer will launch. From the menus at the top, go to Tools  > Map Network Drive

  1. From the “Map Network Drive” dialog box, select a drive letter that is not currently in use.
  2. In the folder field, type your server and share information. (This is the information obtained from the DFS tab on your work computer).  Ex: \\server\share
  3. Click the option to “Connect using a different user name.”
  4. Enter your domain credentials in the format ‘username@csulb.edu’ and password. Click OK.
  5. Click Finish.

Help

If you experience trouble connecting, please contact your technical coordinator or ITS Desktop Support at ext. 58344.