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California State University, Long BeachCalifornia State University, Long Beach

Telephone Repair for Employees

Telephone problem resolution is a very high priority to the Telecommunications department. Under normal conditions, a repair request will be resolved within 24 working hours. Additional time may be necessary for repairs to damaged cable or telephone equipment.

Trouble resolution is coordinated by the campus operators who can be reached by dialing 0 from a campus extension between the hours of 8am to 5pm on normal business days. For more information on what kind of telephone troubles the campus operators can resolve, please go to the Trouble Reporting webpage.