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California State University, Long BeachCalifornia State University, Long Beach

@csulb Voice Mail Instructions

Playing Messages

Message Access

  • Unread voice messages - 1
  • All voice messages - 2
  • Saved messages - 5
  • Fax messages - 3
    • Unread messages - 1
    • All messages - 2
    • Saved messages - 3

Listening Options

  • Transfer to the operator - 00
  • Back up five seconds - 1
  • Return to start - 11
  • Pause or continue - 2
  • Advance five seconds - 3
  • Advance to end - 33
  • Decrease speed - 4
  • Slowest speed - 44
  • Play message info - 5
  • Increase speed - 6
  • Fastest speed - 66
  • Change playback language (email messages only) - 7
  • Decrease volume - 8
  • Increase volume - 9
  • Go to saved messages - ##
  • Skip to next - #

After Listening

  • Review - 4
  • Play message info - 5
  • Forward - 6
  • Delete - 7
  • Send reply message - 8
  • Call sender (on-campus only) - 88
  • Save - 9
  • Skip (mark as read) - #
  • Go to save messages - ##
  • Print (fax messages only) - 2
    • To your default fax number - 1
    • To a fax number of your choice - 2
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Voice Mail Reference Card (diagram)