Dialing Instructions
To Access Voice Mail
Dial extension 5-5999. Off-campus dial (562) 985-5999. Read more about voicemail.
On-Campus Dialing
To access on-campus numbers, dial the 5-digit extension number.
Off-Campus Dialing
The class of service restriction determines the dialing range on your phone. If you get a siren like tone when dialing, you are restricted from calling that area.
| Location | Number to Dial |
|---|---|
| Local | 9 + number |
| Long Distance | 9 + area code + number |
| International | 9 + 011 + country code + city code + number |
| Toll Free 800 Numbers (Not accessible from phones restricted to campus only.) |
9 + 800 + number |
| Authorization Code | *6* + code + #, 9 + number |
Note: It is not necessary to dial a "1" when placing a long distance call.
Information & Assistance
| Location | Number to Dial |
|---|---|
| Emergencies | 9-1-1 |
| Campus Directory Assistance / Campus Operator | Dial 0 |
| Off-Campus Directory Assistance in the 561 area code | 9 + 411 |
| Directory Assistance outside 562 area code | 9 + area code + 555-1212 |
| 800 numbers | 9 + 800 + 555-1212 |
| Credit Card Calls | 9 + 0 |
| Telephone Repair Service | Dial 0 |
| Telecommunications Help Desk | 5-4480 |
| Voice Mail Assistance | 5-4480 |
| Work Order Assistance | 5-4480 |
| Billing Inquiries | 5-4480 |
| ITS Support Services | 5-8344 |
Note: Third Number Billed Call and Collect Call Policy
California State University, Long Beach does not accept third number billed calls (calls made from one number to another and billed to a third number) or collect call charges (calls made from off-campus to a campus phone accepting the charges). All such calls will be charged to the originating caller or the called party.