University Services – Safety & Risk Management
Customer |
- Meet Customer Needs and Expectations
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Customer |
- Establish Appropriate Response Times for COI Requests
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- Response Time for COI Requests
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Financial |
- Minimize Risk to the University
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- Reported Injury Rate
- Lost Workdays per 100 FTE
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Financial |
- Control Hazardous Waste Disposal Costs
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- Hazardous Waste Disposal Costs per kg.
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Internal Business Process |
- Establish Appropriate Cycle Time to Complete BOC Investigations
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- Time to Complete BOC Claim Investigations
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Internal Business Process |
- Document Selected Processes
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- # of Processes Documented
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Internal Business Process |
- Implement Effective Policies and Procedures
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- Employee WC Claim Form Provided
- Employee WC Claim Form Completed
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Employee & Organizational Capacity |
- Attract, Retain, and Enable a Highly Skilled and Diverse Workforce
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- Training and Development Hours per Employee
- Employee Retention
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Employee & Organizational Capacity |
- Increase Employee Satisfaction
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- % Satisfied
- Voluntary Absence Rate
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- Development and Implementation of Campus Storm Water Management Plan
- Full Development and Implementation of SB899
- Confidential Information Security Program
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