List of Contents and How to Interpret Results Tables
- Demographic Responses
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Response rates for all surveysDemographic information for General Staff and General Faculty surveys combined
- Summary of General Staff and Faculty Surveys
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General Staff and Faculty survey results including all staff and faculty responses added together*Scale = average points received on a scale of 1-4*% Satisfied = total percent of respondents who selected "Satisfied" or "Very Satisfied" combined*# of respondents = respondents who answered this question with a score (1-4); excludes "Don't Know/NA"*Only questions with valid sample sizes included
- Frequent User Survey Results - Administrative Services Managers
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Results from the ASM Survey (ASMs are considered a heavy user group because of their liaison role between DAF and the campus)
- Customer Comments
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Comments were compiled and distributed to unit Directors
Filtered for anonymity