Rating levels of satisfaction with the following attributes of Training Services
| Attribute | % Sat 2005 | Change | % Sat 2006 | Resp. 2006 |
|---|---|---|---|---|
| Quality of course offerings | 89.9% | down | 84.7% | 215 |
| Variety of course offerings | 84.8% | down | 70.1% | 231 |
| Relevant (to your job) course offerings | 65.9% | 226 | ||
| Frequency of course offerings | 69.3% | 225 | ||
| Quality of instruction | 93.8% | down | 88.3% | 197 |
| Convenient scheduling | 91.7% | down | 82.9% | 216 |
| Ease of registering for training classes via the web | 95.0% | down | 88.3% | 206 |
| Overall satisfaction with the services provided | 92.6% | down | 80.4% | 225 |
| Total respondents (including "Don't Knows") | 296 |