Rating levels of satisfaction with the following attributes of Parking and Transportation Services.
All Staff + Faculty
| Attribute |
% Sat 2005 |
Change |
% Sat 2006 |
Resp. 2006 |
| The ease of obtaining an employee permit |
94.0% |
down |
89.4% |
386 |
| The staff advice regarding your parking needs |
87.3% |
up |
88.2% |
338 |
| Effective enforcement of parking violations |
|
|
73.6% |
329 |
| The overall experience with parking facilities (lot conditions
landscape cleanliness lighting) |
88.2% |
down |
85.9% |
404 |
| The overall experience with parking equipment (gate arms gate
key cards) |
92.8% |
up |
93.1% |
378 |
| The overall experience with peak demand efforts (staff assistance
radio station off-campus parking & shuttle) |
82.8% |
down |
80.4% |
260 |
| The overall experience with parking information (signage lot
closure notification message boards web site maps events radio station) |
85.3% |
up |
86.4% |
354 |
| Easy to use parking website |
|
|
88.5% |
156 |
| Overall satisfaction with the services provided |
|
|
90.3% |
404 |
| Total respondents (including "Don't Knows") |
|
|
|
423 |
Faculty
| Attribute |
% Sat 2005 |
% Sat 2006 |
Resp. 2006 |
| The ease of obtaining an employee permit |
87.1% |
82.7% |
150 |
| The staff advice regarding your parking needs |
81.7% |
85.8% |
120 |
| Effective enforcement of parking violations |
|
68.8% |
112 |
| The overall experience with parking facilities (lot conditions
landscape cleanliness lighting) |
84.6% |
80.1% |
151 |
| The overall experience with parking equipment (gate arms gate
key cards) |
89.4% |
92.2% |
141 |
| The overall experience with peak demand efforts (staff assistance
radio station off-campus parking & shuttle) |
76.3% |
69.8% |
86 |
| The overall experience with parking information (signage lot
closure notification message boards web site maps events radio station) |
87.5% |
83.7% |
123 |
| Easy to use parking website |
|
75.7% |
37 |
| Overall satisfaction with the services provided |
|
84.2% |
152 |
All Staff
| Attribute |
% Sat 2005 |
% Sat 2006 |
Resp. 2006 |
| The ease of obtaining an employee permit |
96.7% |
94.0% |
232 |
| The staff advice regarding your parking needs |
89.1% |
89.8% |
215 |
| Effective enforcement of parking violations |
|
76.3% |
215 |
| The overall experience with parking facilities (lot conditions
landscape cleanliness lighting) |
89.7% |
89.2% |
249 |
| The overall experience with parking equipment (gate arms gate
key cards) |
94.0% |
94.0% |
233 |
| The overall experience with peak demand efforts (staff assistance
radio station off-campus parking & shuttle) |
84.8% |
86.6% |
172 |
| The overall experience with parking information (signage lot
closure notification message boards web site maps events radio station) |
84.5% |
88.1% |
227 |
| Easy to use parking website |
|
92.4% |
118 |
| Overall satisfaction with the services provided |
|
94.8% |
248 |
