Financial Aid / Business Office
View Action PlanFor the following, rate your level of satisfaction for the past 12 months.
| Attribute | % Satisfied | # of Resp. |
|---|---|---|
| Courtesy of the Financial Aid staff who work at the windows | 84.21% | 171 |
| Courtesy of the Financial Aid staff who answer the phone | 75.34% | 146 |
| Courtesy of the Financial Aid counselors | 86.36% | 132 |
| Timeliness of receiving my financial aid award notice | 82.45% | 188 |
| Timeliness of receiving my financial aid award check | 75.26% | 190 |
| Ability to speak with someone from the Financial Aid staff within an acceptable amount of time | 73.42% | 158 |
| Financial Aid staff's knowledge about financial aid policies and procedures | 81.88% | 160 |
| Usefulness of information on the Financial Aid website | 83.44% | 151 |
| Overall service of the Financial Aid office | 84.24% | 184 |
| Total Respondents (including "Don't Knows") | 237 |