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California State University, Long BeachCalifornia State University, Long Beach

Records and Evaluations

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Satisfaction with the Transfer Credit Evaluation process:

Attribute % Sat # Resp
Ease of understanding the transfer credit evaluation process 78.6% 252
Timeliness of transfer credit evaluation 68.9% 244
Timeliness of adjustments to your record 68.6% 239
Accuracy of adjustments to your record 75.3% 243
Helpfulness of the Enrollment Services staff 70.6% 231
Overall satisfaction with the transfer credit evaluation process 74.6% 244
Total Respondents   256

Satisfaction with the Degree Progress Report:

Attribute % Sat # Resp
Ease of using the Degree Progress Report 77.7% 206
Usefulness of the Degree Progress Report 86.3% 204
Understandability of the Degree Progress Report 65.9% 205
Helpfulness of the Enrollment services staff in answering questions related to the Degree Progress Report 73.9% 138
Overall satisfaction with the Degree Progress Report 78.8% 203
Total Respondents   208

Satisfaction with the Transcripts Request and Fulfillment process:

Attribute % Sat # Resp
Accessibility of information telling you how to request your official transcripts 81.7% 60
Ease of requesting your official transcripts 78.7% 61
Helpfulness of staff at the Enrollment Services windows at Brotman Hall 81.5% 54
Timeliness of processing official transcript requests 68.4% 57
Accuracy of processing official transcript requests 89.7% 58
Overall satisfaction with official transcript process 78.3% 60
Total Respondents   61