Academic Support and Student Relations
View Action PlanRating most recent interaction with Enrollment Services when visiting the windows located in the Brotman Hall courtyard:
| Attribute | % Sat | # Resp |
|---|---|---|
| Courtesy of the staff person assisting you at the windows | 88.6% | 140 |
| Knowledge of the staff person (Were they well informed?) | 89.1% | 138 |
| Helpfulness | 85.6% | 139 |
| Amount of time waiting in line | 67.2% | 137 |
| Overall satisfaction with the Enrollment Services windows | 85.5% | 138 |
| Total Respondents | 140 |
Rating the first person talked to over the phone during most recent interaction with Enrollment Services:
| Attribute | % Sat | # Resp |
|---|---|---|
| Courtesy of the staff person assisting you at the windows | 83.0% | 53 |
| Knowledge of the staff person (Were they well informed?) | 71.7% | 53 |
| Helpfulness | 71.2% | 52 |
| Amount of time waiting in line | 65.4% | 52 |
| Overall satisfaction with the Enrollment Services windows | 77.4% | 53 |
| Total Respondents | 53 |