Rating levels of satisfaction with the following attributes of Parking and Transportation Services
Faculty and Staff Combined
| Attribute |
2005 % Sat |
2006 % Sat |
2006 Resp. |
2007 % Sat |
2007 Resp. |
| The ease of finding a parking space when coming to work |
|
|
|
64.0% |
406 |
| The ease of obtaining an employee permit |
94.0% |
89.4% |
386 |
93.4% |
394 |
| The staff advice regarding your parking needs |
87.3% |
88.2% |
338 |
81.5% |
302 |
| Effective enforcement of parking violations |
|
73.6% |
329 |
66.8% |
346 |
| Balancing the parking access needs of visitors and employees |
|
|
|
68.6% |
363 |
| The overall experience with parking facilities (lot conditions landscape cleanliness lighting) |
88.2% |
85.9% |
404 |
86.7% |
405 |
| The overall experience with peak demand efforts (staff assistance radio station off-campus parking & shuttle) |
82.8% |
80.4% |
260 |
74.8% |
294 |
| The overall experience with parking information (signage lot closure notification message boards web site maps events radio station) |
85.3% |
86.4% |
354 |
82.7% |
364 |
| Overall satisfaction with the services provided |
|
90.3% |
404 |
80.3% |
400 |
Faculty
| Attribute |
2005 % Sat |
2006 % Sat |
2006 Resp. |
2007 % Sat |
2007 Resp. |
| The ease of finding a parking space when coming to work |
|
|
|
43.1% |
123 |
| The ease of obtaining an employee permit |
87.1% |
82.7% |
150 |
91.0% |
122 |
| The staff advice regarding your parking needs |
81.7% |
85.8% |
120 |
73.8% |
84 |
| Effective enforcement of parking violations |
|
68.8% |
112 |
57.9% |
95 |
| Balancing the parking access needs of visitors and employees |
|
|
|
59.0% |
105 |
| The overall experience with parking facilities (lot conditions landscape cleanliness lighting) |
84.6% |
80.1% |
151 |
81.3% |
123 |
| The overall experience with peak demand efforts (staff assistance radio station off-campus parking & shuttle) |
76.3% |
69.8% |
86 |
57.6% |
85 |
| The overall experience with parking information (signage lot closure notification message boards web site maps events radio station) |
87.5% |
83.7% |
123 |
80.0% |
105 |
| Overall satisfaction with the services provided |
|
84.2% |
152 |
69.4% |
121 |
All Staff
| Attribute |
2005 % Sat |
2006 % Sat |
2006 Resp. |
2007 % Sat |
2007 Resp. |
| The ease of finding a parking space when coming to work |
|
|
|
73.1% |
283 |
| The ease of obtaining an employee permit |
96.7% |
94.0% |
232 |
94.5% |
272 |
| The staff advice regarding your parking needs |
89.1% |
89.8% |
215 |
84.4% |
218 |
| Effective enforcement of parking violations |
|
76.3% |
215 |
70.1% |
251 |
| Balancing the parking access needs of visitors and employees |
|
|
|
72.5% |
258 |
| The overall experience with parking facilities (lot conditions landscape cleanliness lighting) |
89.7% |
89.2% |
249 |
89.0% |
282 |
| The overall experience with peak demand efforts (staff assistance radio station off-campus parking & shuttle) |
84.8% |
86.6% |
172 |
81.8% |
209 |
| The overall experience with parking information (signage lot closure notification message boards web site maps events radio station) |
84.5% |
88.1% |
227 |
83.8% |
259 |
| Overall satisfaction with the services provided |
|
94.8% |
248 |
84.9% |
279 |
Total respondents (including "Don't Knows")
