Rating levels of satisfaction with the following attributes of University Police
Faculty and Staff Combined
| Attribute |
2005 % Sat |
2006 % Sat |
2006 Resp. |
2007 % Sat |
2007 Resp. |
| General feeling of safety |
95.6% |
94.1% |
409 |
90.7% |
407 |
| Visibility of police |
91.3% |
87.1% |
389 |
78.0% |
391 |
| Ease of contact with University Police (e.g. accessibility emergency phone locations) |
|
94.1% |
323 |
94.0% |
333 |
| Timeliness of police response |
84.2% |
93.5% |
261 |
90.8% |
261 |
| Knowledge of staff |
72.7% |
92.9% |
267 |
90.8% |
272 |
| Professionalism of staff |
72.7% |
93.8% |
290 |
92.9% |
295 |
| Ease and quality of CSO escort services |
97.4% |
92.5% |
120 |
94.4% |
144 |
| Provides adequate communication regarding matters affecting the campus community (e.g. phone numbers warnings crime trends services provided) |
|
85.4% |
288 |
88.1% |
361 |
| Overall satisfaction with the services provided |
94.3% |
94.8% |
381 |
94.6% |
387 |
Faculty
| Attribute |
2005 % Sat |
2006 % Sat |
2006 Resp. |
2007 % Sat |
2007 Resp. |
| General feeling of safety |
97.3% |
94.6% |
147 |
89.4% |
123 |
| Visibility of police |
90.7% |
83.5% |
133 |
73.5% |
117 |
| Ease of contact with University Police (e.g. accessibility emergency phone locations) |
|
90.2% |
102 |
91.2% |
91 |
| Timeliness of police response |
60.0% |
87.8% |
74 |
88.6% |
70 |
| Knowledge of staff |
60.0% |
93.1% |
72 |
89.6% |
67 |
| Professionalism of staff |
60.0% |
92.6% |
81 |
97.2% |
72 |
| Ease and quality of CSO escort services |
100% |
97.4% |
38 |
93.6% |
47 |
| Provides adequate communication regarding matters affecting the campus community (e.g. phone numbers warnings crime trends services provided) |
|
83.3% |
84 |
87.2% |
109 |
| Overall satisfaction with the services provided |
94.2% |
93.3% |
134 |
92.2% |
115 |
All Staff
| Attribute |
2005 % Sat |
2006 % Sat |
2006 Resp. |
2007 % Sat |
2007 Resp. |
| General feeling of safety |
94.9% |
93.8% |
259 |
91.2% |
284 |
| Visibility of police |
91.6% |
88.9% |
253 |
79.9% |
274 |
| Ease of contact with University Police (e.g. accessibility emergency phone locations) |
|
95.9% |
218 |
95.0% |
242 |
| Timeliness of police response |
92.9% |
95.7% |
184 |
91.6% |
191 |
| Knowledge of staff |
76.5% |
92.7% |
192 |
91.2% |
205 |
| Professionalism of staff |
76.5% |
94.2% |
206 |
91.5% |
223 |
| Ease and quality of CSO escort services |
96.6% |
90.0% |
80 |
94.8% |
97 |
| Provides adequate communication regarding matters affecting the campus community (e.g. phone numbers warnings crime trends services provided) |
|
86.1% |
201 |
88.5% |
252 |
| Overall satisfaction with the services provided |
94.4% |
95.5% |
244 |
95.6% |
272 |
