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California State University, Long BeachCalifornia State University, Long Beach

Mail Services

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Rating levels of satisfaction with the following attributes of Mail Services.

Faculty and Staff Combined: Mail Services Satisfaction Ratings
Attribute 2008 Mean 2008 Resp.
Overall satisfaction with the services provided 3.67 369
Timeliness of mail delivery to you 3.45 366
Accuracy of mail delivery 3.51 358
Timeliness of mail delivery to intended recipient when you are the sender 3.53 318
Information or training on the preparation of mail delivery 3.38 227
Provides adequate communication regarding matters affecting the campus community (e.g. mail schedule policy changes services provided) 3.43 283
Total respondents (including "Don't Knows")   413
Faculty Only: Mail Services Satisfaction Ratings
Attribute 2008 Mean 2008 Resp.
Overall satisfaction with the services provided 3.67 127
Timeliness of mail delivery to you 3.43 127
Accuracy of mail delivery 3.72 124
Timeliness of mail delivery to intended recipient when you are the sender 3.54 105
Information or training on the preparation of mail delivery 3.44 66
Provides adequate communication regarding matters affecting the campus community (e.g. mail schedule policy changes services provided) 3.43 80
Staff Only: Mail Services Satisfaction Ratings
Attribute 2008 Mean 2008 Resp.
Overall satisfaction with the services provided 3.67 242
Timeliness of mail delivery to you 3.46 239
Accuracy of mail delivery 3.40 234
Timeliness of mail delivery to intended recipient when you are the sender 3.52 213
Information or training on the preparation of mail delivery 3.36 161
Provides adequate communication regarding matters affecting the campus community (e.g. mail schedule policy changes services provided) 3.43 203