Rating levels of satisfaction with the following attributes of Employee Relations.
| Attribute | 2008 Mean | 2008 Resp. |
|---|---|---|
| Overall satisfaction with services provided | 4.25 | 68 |
| Effectiveness of advice or recommended action | 4.15 | 62 |
| Responsiveness to your initial contact | 4.31 | 62 |
| Timeliness of actions regarding your issue | 4.08 | 62 |
| Timeliness of communication regarding next steps | 4.23 | 60 |
| Effective investigation of grievances and/or complaints | 3.94 | 50 |
| Effective investigation efforts throughout the disciplinary process | 4.00 | 46 |
| The extent to which the training provided by Employee Relations is helpful in carrying out your related management duties | 4.19 | 63 |
| Total respondents (including "Don't Knows") | 88 |