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California State University, Long BeachCalifornia State University, Long Beach

Training and Development Programs provided
by Staff Human Resources

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Rating levels of satisfaction with the following attributes of Training and Development Programs.

MPP and Staff Combined: Training and Development Program Satisfaction Ratings
Attribute 2008 Mean 2008 Resp.
Overall satisfaction with the services provided 3.82 200
Quality of course offerings 3.82 194
Variety of course offerings 3.57 208
Providing adequate communication regarding course offerings 3.95 218
Relevant (to your job) course offerings 3.44 210
Frequency of course offerings 3.58 211
Quality of instruction 4.02 168
Convenient scheduling 3.72 202
Ease of registering for training classes via the web 4.06 181
Total respondents (including "Don't Knows")   264
MPP Only: Training and Development Program Satisfaction Ratings
Attribute 2008 Mean 2008 Resp.
Overall satisfaction with the services provided 4.21 28
Quality of course offerings 3.96 27
Variety of course offerings 3.93 30
Providing adequate communication regarding course offerings 4.23 31
Relevant (to your job) course offerings 3.86 29
Frequency of course offerings 3.83 30
Quality of instruction 4.09 23
Convenient scheduling 4.00 29
Ease of registering for training classes via the web 4.32 25
Staff Only: Training and Development Program Satisfaction Ratings
Attribute 2008 Mean 2008 Resp.
Overall satisfaction with the services provided 3.76 172
Quality of course offerings 3.80 167
Variety of course offerings 3.51 178
Providing adequate communication regarding course offerings 3.90 187
Relevant (to your job) course offerings 3.37 181
Frequency of course offerings 3.54 181
Quality of instruction 4.01 145
Convenient scheduling 3.67 173
Ease of registering for training classes via the web 4.01 156