Financial Management Information Systems (FMIS)
Rating levels of satisfaction with the following attributes of FMIS.
Faculty and Staff Combined: FMIS Satisfaction Ratings
| Attribute |
2009 Mean |
2009 Resp. |
| Overall satisfaction with services provided |
3.96 |
75 |
| Timeliness in completing PS Finance user ID changes |
3.81 |
69 |
| Responsiveness in resolving issues reported to FIS helpdesk (PS Finance) |
3.93 |
75 |
| Timeliness of weekly and monthly PS Finance reports |
3.96 |
68 |
| Availability of reports to meet end users needs |
3.93 |
70 |
| Total respondents (including "Don't Knows") |
|
80 |
Faculty Only: FMIS Satisfaction Ratings
| Attribute |
2009 Mean |
2009 Resp. |
| Overall satisfaction with services provided |
4.00 |
4 |
| Timeliness in completing PS Finance user ID changes |
4.00 |
4 |
| Responsiveness in resolving issues reported to FIS helpdesk (PS Finance) |
3.75 |
4 |
| Timeliness of weekly and monthly PS Finance reports |
4.00 |
3 |
| Availability of reports to meet end users needs |
4.00 |
3 |
Staff Only: FMIS Satisfaction Ratings
| Attribute |
2009 Mean |
2009 Resp. |
| Overall satisfaction with services provided |
3.96 |
71 |
| Timeliness in completing PS Finance user ID changes |
3.80 |
65 |
| Responsiveness in resolving issues reported to FIS helpdesk (PS Finance) |
3.94 |
71 |
| Timeliness of weekly and monthly PS Finance reports |
3.95 |
65 |
| Availability of reports to meet end users needs |
3.93 |
67 |
