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California State University, Long BeachCalifornia State University, Long Beach

Parking and Access Services

Rating levels of satisfaction with the following attributes of Parking and Access Services.

Faculty and Staff Combined: Parking and Access Services Satisfaction Ratings
Attribute 2008 Mean 2008 Resp. 2009 Mean 2009 Resp.
Overall satisfaction with the services provided 3.61 417 3.68 444
The ease of obtaining an employee permit 4.18 406 4.16 445
The ease of finding a parking space when coming to work 3.13 413 3.13 452
The staff advice regarding your parking needs 3.42 310 3.55 342
Effective enforcement of parking violations 3.10 355 3.25 376
Balancing the parking access needs of visitors and employees 3.21 370 3.30 405
The overall experience with parking facilities (lot conditions landscape cleanliness lighting) 3.73 421 3.91 449
The overall experience with peak demand efforts (staff assistance radio station off-campus parking & shuttle) 3.41 320 3.55 342
The overall experience with parking information (signage lot closure notification message boards web site maps events radio station) 3.66 403 3.71 428
Adequate communication regarding the Rideshare / Alternate Transportation Program (e.g., transit options, Beach Bucks incentives, bus subsidies) 3.52 375 3.84 405
Total respondents (including "Don't Knows")   439   439
Faculty Only: Parking and Access Services Satisfaction Ratings
Attribute 2008 Mean 2008 Resp. 2009 Mean 2009 Resp.
Overall satisfaction with the services provided 3.42 139 3.31 140
The ease of obtaining an employee permit 4.15 136 4.10 143
The ease of finding a parking space when coming to work 2.68 138 2.26 145
The staff advice regarding your parking needs 3.15 94 2.97 97
Effective enforcement of parking violations 2.89 108 2.75 109
Balancing the parking access needs of visitors and employees 2.99 109 2.77 121
The overall experience with parking facilities (lot conditions landscape cleanliness lighting) 3.57 138 3.70 142
The overall experience with peak demand efforts (staff assistance radio station off-campus parking & shuttle) 3.19 102 3.03 90
The overall experience with parking information (signage lot closure notification message boards web site maps events radio station) 3.56 124 3.43 125
Adequate communication regarding the Rideshare / Alternate Transportation Program (e.g., transit options, Beach Bucks incentives, bus subsidies) 3.52 114 3.61 116
Staff Only: Parking and Access Services Satisfaction Ratings
Attribute 2008 Mean 2008 Resp. 2009 Mean 2009 Resp.
Overall satisfaction with the services provided 3.71 278 3.85 304
The ease of obtaining an employee permit 4.20 270 4.19 302
The ease of finding a parking space when coming to work 3.35 275 3.55 307
The staff advice regarding your parking needs 3.54 216 3.78 245
Effective enforcement of parking violations 3.19 247 3.46 267
Balancing the parking access needs of visitors and employees 3.30 261 3.52 284
The overall experience with parking facilities (lot conditions landscape cleanliness lighting) 3.80 283 4.01 307
The overall experience with peak demand efforts (staff assistance radio station off-campus parking & shuttle) 3.52 218 3.73 252
The overall experience with parking information (signage lot closure notification message boards web site maps events radio station) 3.70 279 3.82 303
Adequate communication regarding the Rideshare / Alternate Transportation Program (e.g., transit options, Beach Bucks incentives, bus subsidies) 3.52 261 3.93 289