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California State University, Long BeachCalifornia State University, Long Beach
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California State University, Long Beach

Division of Administration & Finance
2005 Employee Satisfaction Survey

Prepared by DAF Quality Improvement Program

November 16, 2005

Explanation of Results

The following report displays results for discrete work units.

Categories of "strongly agree" and "agree" were combined into a category labeled "agree." Similarly, categories of "strongly disagree" and "disagree" were combined into the singular response of "disagree."

Each response is rated using a color scheme. Positive answers at 80% and above are indicated by green. Positive responses between 60% and 79.9% are indicated by yellow. Responses less than or equal to 59.9% are indicated by red. For "flipped" questions, the scale is reversed (20% agree or less = green, 20.1% - 40% = yellow, and equal to or greater than 40.1% = red).

Due to an adjustment in the green-yellow-red color scheme since the 2003 survey, the 2003 data columns are colored grey. Changes to the color scheme are explained below:

Blank boxes in the 2003 results column indicate that the question is new for 2005, and no comparative data exists.

All open-ended comments were transcribed. Content analyses of these responses were conducted and were broadly categorized. The responses were compiled for each discrete work unit and distributed to department heads.