Division of Administration & Finance Employee Survey Results Overall (517 Respondents)
| Decision Making |
DAF 2003 Agree |
DAF 2005 Agree |
DAF 2006 Agree |
| I am involved with decisions that affect my physical working conditions.1 |
61.5% | 69.4% | 67.1% |
| I am encouraged to take initiative. |
70.2% | 81.2% |
78.1% |
| Employees in my immediate work unit who look for better ways of doing things are respected. |
69.8% | 77.7% |
78.3% |
| Communication |
DAF 2003 Agree |
DAF 2005 Agree |
DAF 2006 Agree |
| Information necessary for me to do my job flows freely and honestly in my immediate work unit. |
66.6% | 77.5% |
74.2% |
| I generally feel informed about changes that affect me. |
60.0% |
73.8% |
72.3% |
| I receive recognition for my good work. |
58.4% |
73.9% |
69.8% |
| Training & Resources |
DAF 2003 Agree |
DAF 2005 Agree |
DAF 2006 Agree |
| I get the training I need to do my job well. |
66.3% |
82.8% |
78.9% |
| I have access to sufficient information to do my job well. |
75.5% |
85.6% |
83.9% |
| The tools and equipment (including computer equipment) I need to get my work done are readily available. |
87.9% |
89.3% |
87.2% |
| Teamwork |
DAF 2003 Agree |
DAF 2005 Agree |
DAF 2006 Agree |
| Everyone in my immediate work unit contributes to a team effort in getting our work done. |
72.8% | 78.1% |
76.8% |
| Teamwork is valued in this division (DAF). |
70.4% | 81.4% | 80.2% |
| Favoritism is not a problem in my immediate work unit.2 |
62.2% | 74.4% | 72.8% |
| My immediate work unit meets its goals. |
| 88.9% |
90.3% |
| Satisfaction |
DAF 2003 Agree |
DAF 2005 Agree |
DAF 2006 Agree |
| I am satisfied with my job. |
72.4% | 78.6% |
79.6% |
| I would recommend my immediate work unit as a good place to work. |
| 80.0% | 80.0% |
| I would recommend CSULB as a good place to work. |
83.8% |
89.8% |
87.3% |
| Customer Service |
DAF 2003 Agree |
DAF 2005 Agree |
DAF 2006 Agree |
| In my immediate work unit we ask our customers (internal and external) what they require from us. |
73.3% | 82.3% | 80.1% |
| We routinely talk about the quality of our work and the needs of our customers in my immediate work unit. |
64.3% |
75.2% |
79.1% |
| My immediate work unit turns customer needs into action and results. |
| 91.6% |
90.0% |
| Immediate Work Group Leadership |
DAF 2003 Agree |
DAF 2005 Agree |
DAF 2006 Agree |
| I am satisfied with the leadership in my immediate work unit. |
62.8% |
74.0% |
72.8% |
| Work is distributed fairly in my immediate work unit. |
68.4% | 75.2% | 73.6% |
| Leaders in my immediate work unit provide adequate support when needed. |
72.4% | 80.4% | 80.0% |
| My immediate work unit has taken positive steps to improve employee satisfaction since the last DAF employee survey. |
|
69.9% |
71.5% |
| Performance Management |
DAF 2003 Agree |
DAF 2005 Agree |
DAF 2006 Agree |
| My job requirements are clear. |
80.7% | 87.3% | 83.7% |
| My supervisor fairly evaluates my performance. |
74.4% | 85.7% | 80.7% |
| My immediate supervisor communicates expectations effectively.3 |
79.2% |
86.4% |
78.5% |
| Division Leadership |
DAF 2003 Agree |
DAF 2005 Agree |
DAF 2006 Agree |
| The Division of Administration and Finance (DAF) clearly communicates its goals and strategies to me. |
43.1% |
62.6% |
65.5% |
| The contributions of my immediate work unit are recognized by the division leadership. |
49.4% |
61.7% |
59.1% |
| The Division leadership has taken positive steps to improve employees' satisfaction since the last DAF employee survey. |
| 71.8% |
69.0% |
| The campus and division recognition programs are effective in awarding recognition where recognition is due. |
|
59.7% |
56.6% |
