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California State University, Long BeachCalifornia State University, Long Beach
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California State University, Long Beach

Division of Administration & Finance
2008 Employee Satisfaction Survey

Administered 12/03/08 - 12/17/08

Prepared by the CSU Business Solutions Services and CSULB-DAF Quality Improvement Programs

 

Notes

The 2008 Employee Satisfaction Survey was conducted online using the CSU QI Program's survey tool. An email was sent to DAF employees on December 3, 2008 inviting all to complete the online survey. The following reports display results for individual departments or work units. These results show the arithmetic mean. This is calculated by dividing the sum of the set of values for each question by the number of respondents per question, where Strongly Disagree = 1, Disagree = 2, Neutral = 3, Agree = 4, Strongly Agree = 5.

For example:
(20 Strongly Disagree X 1)+(20 Disagree X 2)+(20 Neutral X 3)+(20 Agree X 4)+(20 Strongly Agree X 5)/(100 Respondents) = ((20)+(40)+(60)+(80)+(100))/(100 Respondents) = 3.0 mean score