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California State University, Long BeachCalifornia State University, Long Beach
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Service Management and Operations Organization

Service Management / Operations organizational chart
Name Position
Bryon Jackson Director of Telecommunications and Resource Management
Cheryl Perkins Administrative Services Manager
Judy Vargas Front Office Coordinator
Vacant IT and Telecom Support Coordinator
Linda Nafarrete Fiscal Manager - Chargebacks
Sean Hernandez Service Management
Steven Orr Service Management
Kerri Sorenson ITS Training Lead
Vacant Training and Communications Coordinator
A. Adams Kelly Telecommunications Lead
Vacant Desktop Support Lead