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California State University, Long BeachCalifornia State University, Long Beach

ITS Incident Alerts

This page contains a list of service impacting IT incident alerts, which remain listed here for fourteen (14) calendar days.

Incidents within Past 14 Days

Open Incidents (Gold box): 0

Wireless Service Degradation

WiFi Access at Beachside

  • STATUS: Closed
  • REPORTED: 2019-04-04 6:37 AM
  • ACTUAL START: 2019-04-04 6:37 AM
  • RESOLVED: 2019-04-04 5:00 PM

WiFi at Beachside Dorms is not working for most users. This has been an ongoing issue since about 6:40 am, first reported at 11:40 am. The issue is being actively investigated.

Wireless Service Degradation

Loss of Campus Wireless in Select Areas

  • STATUS: Closed
  • REPORTED: 2019-04-04 6:00 AM
  • ACTUAL START: 2019-04-04 6:00 AM
  • RESOLVED: 2019-04-04 11:35 AM

Campus wireless service experienced sporadic connectivity issues in some buildings after a scheduled network maintenance activity. Services were restored to these areas at approximately 11:35 am.  Some wireless users would have been unable to connect to campus wireless services during this time.  Services should now be restored.

Office 365 Outage

SharePoint & OneDrive Outage

  • STATUS: Closed
  • REPORTED: 2019-03-29 10:30 AM
  • ACTUAL START: 2019-03-29 10:21 AM
  • RESOLVED: 2019-03-29 1:20 PM

There are reports of SharePoint and OneDrive not being available when accessing via Office365 Apps. When you select the apps, the page attempts to load but stays blank.

UPDATE [1:40 PM]: According to Microsoft, though services have been restored for most users, some users may still experience intermittent delays when accessing SharePoint sites or OneDrive content. 

UPDATE [2:30 PM]: Services fully restored by Microsoft.

Communication Channels for incident Alerts

We anticipate using several different channels in order to gain a robust and redundant communication network. Choose one or more channels from which to be  informed of our incidents.

Email

If you are interested in receiving Incident Alerts via Email, please contact Sean Hernandez at 5-5651 or shernan7@csulb.edu. We are waiting for expressed interest before developing this channel.

RSS

If you are interested in receiving Incident Alerts via RSS, please contact Sean Hernandez at 5-5651 or shernan7@csulb.edu. We are waiting for expressed interest before developing this channel.

Twitter

If you are interested in receiving Incident Alerts via Twitter, please contact Sean Hernandez at 5-5651 or shernan7@csulb.edu. We are waiting for expressed interest before developing this channel.