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California State University, Long BeachCalifornia State University, Long Beach

ITS Incident Alerts

This page contains a list of service impacting IT incident alerts, which remain listed here for fourteen (14) calendar days.

Incidents within Past 14 Days

Open Incidents (Gold box): 0

Office 365 Degradation

Office 365 Degradation (SharePoint)

  • STATUS: Closed
  • REPORTED: 2019-05-02 1:25 PM
  • ACTUAL START: 2019-05-02 12:41 PM
  • RESOLVED: 2019-05-02 2:35 PM

There are reports of Office 365 apps not being accessible either entirely or intermittently for some users. The issue is being investigated.
UPDATE (2:35 pm): All Office 365 Apps and related documents appear to be available.  According to Microsoft, the issue appeared to have primarily affected SharePoint and associated documents, including those in OneDrive.

Communication Channels for incident Alerts

We anticipate using several different channels in order to gain a robust and redundant communication network. Choose one or more channels from which to be  informed of our incidents.

Email

If you are interested in receiving Incident Alerts via Email, please contact Sean Hernandez at 5-5651 or shernan7@csulb.edu. We are waiting for expressed interest before developing this channel.

RSS

If you are interested in receiving Incident Alerts via RSS, please contact Sean Hernandez at 5-5651 or shernan7@csulb.edu. We are waiting for expressed interest before developing this channel.

Twitter

If you are interested in receiving Incident Alerts via Twitter, please contact Sean Hernandez at 5-5651 or shernan7@csulb.edu. We are waiting for expressed interest before developing this channel.